Grateful Patient Stories

Recognizing office manager Alexandra Minginas and team members Yaritza and Yessenia at Bethesda Physicians in Wellington. They have done an outstanding job, going above and beyond to meet my scheduling needs, including finding ways to get me in on time sensitive matters. They have done a phenomenal job at communicating and being proactive in all of my care needs. They truly stay on top of things including coordination with appointments, other physicians and follow up. Also being consistent with phone calls, updates and are also always available to answer questions. I did not feel like I had to call every few hours to see if there was an update, I was able to rely on them keeping me in the loop almost real-time. You actually talk to someone that knows what is going on with you, when you call rather than becoming a nameless file on a desk as it often happens in other offices. This feels like full concierge service.

In addition I have seen Doctors Andrew L. Savin, M.D. and Gincy L. Kandankulam, M.D.. This was a very refreshing experience, since I have never had Doctors take so much time and taking a sincere interest in my health. Often doctors just go down their checklist of symptom and fix. Both Doctors listened to my past, current and were innovative and skilled in making recommendations for the future. Also not taking an out-of sight- out-of-mind approach that many doctors take, both of them are truly dedicated to finding long-term/permanent solutions and also following up until they achieved their goals. It is very refreshing to receive such personalized service, office staff and physicians.

~Denise F.​​